Shipping policy
Overview
This page explains how orders placed through Chambers Oceanic are shipped, including timeframes, costs and coverage.
How ordering works
As a catalogue site, we don't take orders directly online. Once you submit an enquiry, we'll confirm price, availability and shipping details with you directly before your order is placed. Delivery timeframes below start from the point your order is confirmed, not from when you first enquired.
Delivery areas
We currently ship to [UK mainland / UK and Ireland / specific regions — confirm]. If you're outside this area, contact us at info@chambersoceanics.co.uk and we'll see what's possible.
Delivery times
- Standard delivery: [X-X business days]
- Express delivery: [X-X business days], where available
- Made-to-order or custom-fitted items: [X-X weeks], as these are ordered in specifically for you
These are estimates from dispatch, not guarantees. Delivery times may be longer during busy periods or for items sourced directly from a manufacturer.
Delivery costs
Shipping costs are confirmed at the point your order is finalised and depend on the size, weight and destination of your order. [Add specifics here if you have a fixed cost or free shipping threshold, e.g. "Orders over £X qualify for free standard delivery."]
Large or bulky items
Some diving equipment, such as tanks, BCDs or larger kit bundles, may require a different delivery method or incur an additional charge. We'll let you know before your order is confirmed if this applies.
Tracking your order
Once your order has been dispatched, we'll send you tracking information where available so you can follow its progress.
Missed or delayed deliveries
If your delivery is delayed or you've missed a delivery attempt, contact us at info@chambersoceanics.co.uk with your order details and we'll help sort it out with the courier.
International orders
[If applicable: International orders may be subject to import duties and taxes, which are the responsibility of the recipient. Delivery times for international orders may vary. If not applicable, remove this section.]
Contact us
If you have any questions about shipping, get in touch:
- Email: info@chambersoceanics.co.uk
- Phone: 01482 876999
- Address: Harpings Rd, Hull HU5 4JF
